Telehealth company rejects claims it offers 'vending machine' GP care

Medinet has written to the RACGP saying its average video consult lasts 18 minutes

The company accused of offering GP consults no better than a “vending machine” has written to the RACGP to defend its business, saying its average video consult lasts 18 minutes.

Medinet was thrown into the spotlight last month when the chair of the Independent Hospital Pricing Authority took to social media to bemoan his four-minute, 48-second consult conducted via instant messages.

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