Telehealth 'existing relationship rule' dropped for flood victims

Patients in 60 local government areas in NSW and Queensland are now eligible for unrestricted telehealth

More than one million patients affected by flooding have regained automatic eligibility for Medicare-funded telehealth, with the ‘existing relationship’ rule temporarily scrapped in disaster areas.

Medicare money

The exemption applies to any local government area declared a natural disaster zone as a result of the floods, which have already claimed the lives of more than 20 people after sweeping the eastern states.

It covers any phone or video consult by a GP, backdated to 22 February until the disaster declaration expires, according

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