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Telehealth firm says sorry for bungle that let patients see others’ consults: UK

A software error meant some users of the Babylon Health app had access to other patients' video recordings
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12 June 2020
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An international GP telehealth service has apologised after a software error in its app allowed some UK users to access video consultations for other patients.

Babylon Health was alerted to the problem by Rory Glover from Leeds, who accessed the app to check a prescription only to find dozens of videos in the consultation replay section.

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