Telehealth no excuse for poor patient care, says Medical Board

Any complaints will be judged under the same criteria used for face-to-face consults

The limitations of telehealth can be no excuse for poor care and patient complaints will be judged under the same criteria used for face-to-face consultations, the Medical Board of Australia has warned.

telehealth

Despite government lockdowns and the introduction of Medicare funding for telehealth, the regulator says there will be no watering down of professional standards during the COVID-19 pandemic.

“The law does not change, professional obligations don’t change and patient safety remains the doctor’s first concern,” it said in a statement to Australian Doctor

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