Top GP describes stress dealing with trivial AHPRA complaint accusing him of yelling at patient
Dr Bruce Willett has recounted the hours lost to a complaint he 'yelled at a patient' over mask wearing
This is how it starts: a patient accuses Dr Bruce Willett of yelling at her after she objected to wearing a mask when she arrived at his practice.
Almost a year later, her complaint is dismissed by AHPRA but not before taking an emotional toll on the much-respected RACGP vice president.
