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The health department has sent 'please explain' letters to around 400 GPs over alleged inappropriate billing

GPs caught up in the Federal Department of Health’s latest compliance crackdown have cried foul over Medicare’s “non-sensical” rules for claiming telehealth items.

About 400 doctors have been sent letters demanding they review and justify their billings.

Under the ‘existing relationship’ rule, all doctors can bill an MBS telehealth consult providing they (or their practice) has seen the patient face-to-face within the previous 12 months.

Some doctors believed that, provided the initial telehealth consult was within 12 months, it was legitimate to bill for all subsequent telehealth consults, provided they were clinically justified.