Why 15% of patients say they won’t enter a GP clinic again

One in eight patients say they’re not planning a return to face-to-face consultations, even when the pandemic is over, an Australian survey shows.
Two-thirds of patients polled say they intend to use telehealth in some form, while 15% say remote appointments are the “only” ones they’ll be making in future.
Patients report they like reduced waiting times, less chance of catching coronavirus and having access to diagnosis and prescriptions from anywhere.
But around one in five say they’ll never use it again, according to the survey of more than 1000 Australians who had a doctor’s appointment in the last 12 months.