Ask yourself: What is your satisfaction score?
There are a lot of unhappy physicians in a lot of bad situations. I know because I write for them, and they write to me.
The thing is, we deal with ‘patient satisfaction’ all day long. Why not work harder on ‘physician satisfaction?’ I want my colleagues to have a higher ‘physician satisfaction score’.
So first off, what makes us dissatisfied? What lowers that score for hard-working physicians?
Poorly designed electronic medical records, customer satisfaction pressures. The misery of the pain scale