Has a patient asked you to ‘bend the rules’? Here’s some guidance on unreasonable requests

“Jake seemed quite distressed during the appointment. I provided him with referrals, as I was worried about the knee mass and did not want to expose Jake’s father to any more radiation.”
This seemingly uncontroversial statement was made by a GP during tribunal proceedings in a case recently handed down by the Victorian Civil and Administrative Tribunal, and reported in AusDoc last month.
The case involved a radiographer who performed scans on his elderly parents, who were visiting from overseas and ineligible for Medicare benefits.
The radiographer performed the scans at his place of employment without his employer’s knowledge and without the appropriate referrals.