Healthcare is in danger of becoming humanless

Two communication challenges that have hit the media recently should act as a warning for the increasing automation of communication for GPs.

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First, there’s the mandatory new rules for referring patients to public hospital clinics in Victoria; and second, the ineffective management of patients supported by the National Disability Insurance Scheme (NDIS), which sees GPs’ involvement relegated to a form-filling exercise.

Australian Doctor reported last month that Victoria Health had introduced more formality in GPs’ referrals to specialist clinics,

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