How to avoid trouble when a patient offers you a gift

Dilemma

Mrs H’s daughter has come to the practice with a gift and a card thanking you for your devoted care of her mother.

"Please don’t say no, your conversations meant so much to her and she really wanted you to have it."

Should you say yes?

Considerations

A gift from a patient who has appreciated your care can be a great boost. In most cases, small gifts — a tin of shortbread, flowers, a bottle of wine — will just be a thoughtful gesture. But sometimes a