How to look like the most switched-on GP ever

I often wonder whether many of my patients simply consider me a nag, a fly in their ear constantly buzzing about things they need to do. 

Like, taking part in national cancer screening programs, or booking follow-up appointments with their specialists – as was planned one, or even five years ago.  

Or nudging them to fill out their pre-admission paperwork so they can finally have that deferred ‘urgent’ procedure. 

Sometimes I feel more like a glorified personal assistant than a GP.