Is it ever a good idea to give patients your mobile number?

Anxious patients — the so-called ‘worried well’ — are a notoriously difficult group to manage, especially after hours.

Phone

These patients assume every cough is pneumonia, all chest pains are a heart attack and each lump is cancer.

They remain anxious about their health until they've seen or spoken to a doctor.

And if they can’t see a GP, they’ll most likely turn up in ED, adding extra stress to an already overburdened system.

This issue is exacerbated by urban practices that close

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