Overcrowding in ED is not a new problem, so why haven't we solved it?

Hardly a day goes by without a headline about ED overcrowding and ambulance delays. On the bad days, we read about people dying in the queue to enter emergency or waiting for an ambulance to arrive.

As night follows day, and winter follows autumn, the additional load from viral outbreaks brings a barely coping system to its knees.

Why, though, are we still reading these reports, decade after decade?

Two key factors are at play.

First, the entire health and social service system is

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