I have had such a run of positive interactions in my surgery that my satisfaction levels have skyrocketed and I feel inebriated with giddy delight.

I now have to admit something to myself: I am in love with general practice.

Where else can you reverse the tears of a toddler with a bit of puppet magic?

After her injection, I pulled out a hollow box cube made of fabric. I told the little girl to lift the lid off the box and that’s when a cuddly puppy puppet emerged, paws reaching out to her.