In tough times, here's how to win at general practice

As we emerge to live with COVID-19, work at the medical coalface is tough for all involved.

Tough for practice staff, for GPs, for clinic owners and tough for patients.

True, it’s not Ukrainian tough. But we have to deal with what we have.

All general practices are stressed and stretched. Large and small clinics are battling to recruit GPs from a diminishing pool.

Receptionists face daily