Why you should never point out the nail in a patient’s head

There's a YouTube video that’s been doing the rounds for a while, where a woman is complaining to her partner that she is feeling unwell with headaches.

But when her partner interrupts her to point out that she actually has a nail (yes, a 10-inch steel nail) in her head, she accuses him of trying to 'fix things' rather than listening to her story (see the video below).
 


Ring a bell?

A percentage, thankfully small, of my consultations with patients are very similar.

A clinical example of the scenario described is starting the discussion

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