Computerised phone call can help GP patients
AN AUTOMATED pre-screening phone call appears an effective means of surfacing unhealthy habits and mental health issues prior to a GP visit, US researchers report.
In a new study, they arranged more than 8000 patients who had an upcoming appointment to be phoned by a computer and asked six simple pre-screening questions.
Depending on their responses, the so-called Interactive Voice Response system read them a brief reminder to discuss certain things with their doctor during their visit.
One question, for example, asked participants how physically active they are,