How a bad lunch taught me a thing or two about apologising
Things go wrong.
Maybe Murphy’s law is true and things going wrong is woven into the fabric of the universe or maybe God has a cruel sense of humour.
But that things going wrong, despite our best-laid schemes, certainly applies to medicine, and for that reason alone I think it’s important to understand how as doctors it is best to respond.
In Christmas 2019, both our grown-up children were away with their families, so my wife and I booked into the local pub for a prepaid Christmas lunch.
We arrived on time at 2.15pm, but