The pressure of happiness

Which means that my waiting room is occupied by the remaining 45.4%.

Given the amount of whingeing to which I’m exposed during the average working day, I find the above breakdown of figures hard to believe.

For many years now, I’ve been a dyed-in-the-wool sceptic when it comes to the usefulness of data gleaned from the mindless, one-size-fits-all process of box-ticking.

Let’s face it — the average punter is somewhat inclined towards