Rating practices may mask poorly performing GPs
IF GP performance is going to be measured by patient ratings, it should be on the basis of scoring individual doctors rather than practices as a whole, researchers say.
Patient experience scores currently used to rate general practice in the UK may not give an accurate picture, according to a recent study.
The research found that practice-level scores on doctor-patient communication mask variation in individual performances between doctors within a practice.
Researchers compiled the results of more than 7700 postal surveys sent out to patients who recently visited a GP in one of 25