GPs are copping AHPRA complaints as insurers pile on the pressure

Insurers facing the prospect of payouts are lodging AHPRA complaints about GPs who allegedly delay handing over entire medical records.

The news comes amid growing concerns about pressure imposed by insurers on doctors, and suspicion that the companies want to scour the records for pretexts to deny patient claims.

Dr Sara Bird, MDA National’s manager of medicolegal and advisory services, says some agents that insurers use to obtain medical records "can be quite demanding or threatening" in their correspondence with GPs.

Dr Bird has managed cases where