Fifth of patients say they are resorting to telehealth services to get prescriptions

The findings come from a new CommBank report published this week.

A fifth of patients say they are using online telehealth services to obtain prescriptions as a cheaper alternative to seeing their doctor.

The finding comes from the Patient Experience Insights Report produced by CommBank and published yesterday.

Based on a survey of 1130 patients in October last year, the figure rose from 20% overall to 37% among the generation Z respondents — defined as those aged 16-24.

Twelve months ago, the Medical Board of Australia warned of the potential dangers of prescribing based on one-off online interactions — particularly when it took the form of so-called asynchronous prescribing.