A company offering video consults to patients anywhere in Australia says it has no concern about its doctors referring patients to face-to-face care when necessary, following statements from health officials that all practices need arrangements for patients to be physically examined if telehealth is inadequate.

Doctors on Demand has been offering telehealth services since 2016, and became part of HealthEngine’s new telehealth offering in February, where patients have been able to purchase a $60 video consult with one of its 25 GPs.”