7 steps to managing privacy in an emergency

There are exceptions that may allow you to release personal information about a patient

By their very nature, emergencies happen at any time and without warning.


Acting quickly and with relevant information can save lives. However, what about your obligation to keep personal information confidential? What can you share — and with whom?

Consider the following scenario

Your practice receives a call from a woman who identifies herself as the niece of one of your regular patients. She has gone to her aunt’s home and found her collapsed on the floor.

She has called an ambulance and is