Does being grumpy with patients carry serious medicolegal risk?

Analysis of complaints by Avant suggests up to a quarter of medicolegal claims focus on communication and attitude

The possibility of missing a diagnosis would have to be one of the major things that keeps doctors awake at night, and mistakes that might have been made with regard to medication would probably be high on the ‘anxiety list’ as well.

grumpy old woman

After analysing our own claims data at Avant, we found that a patient is equally likely to have a grievance about their GP's behaviour (23% of cases) as they are about either misadventures with medication (22%) or diagnostic issues (23%).1