GPs say no to ‘never event’ management


Hospital-based specialists now accept the principle that they won’t get paid if they make a big stuff-up — or ‘never event’, as these things are known in health management jargon.

Operate on the wrong limb or leave a swab in a patient when sewing them up, and the man from Medibank will put his big red ‘rejected’ stamp on the claim.

That’s the situation for secondary care. But what about primary care?

In the UK, where they’re further down the path of pay for performance in general practice