A tragic case carries an important lesson for GPs on managing late arrivals
You’re running late in your clinic by 30 minutes, but thankfully the next patient is a no-show and you feel a huge sense of relief. Ten to 20 minutes gained in time, thank you God!
You finally catch up to all-square by midday and are ready for a quick lunch break just as the gastric rumblings commence.
Then the phone rings: “Doctor, your 10.30am patient has now arrived and wants to know if you will still see them?”
The earlier relief becomes a distant memory as you ponder what to do.
It’s a decision we all make every day — sometimes more than once