In strategic shift, Primary will start offering appointments

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Primary Health Care will soon start taking patient appointments in a bid to improve continuity of care and solve the corporate’s recruitment woes.

The corporate has built its business on a walk-in, walk-out model, coupled with universal bulk-billing.

But this week, it announced it had bought new software to allow patients to book any GP online.

Primary is also setting up a centralised call centre in Sydney to handle GP bookings across its entire network of clinics.

GPs will be able to set aside time for pre-booked appointments,

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