Wheelchairs aren’t the only thing that need better access

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Margot is 85 years old, and lives in a Melbourne care facility, where her best friend is the elderly woman in the room next door. Every night for two years, they have sat together at dinner. 

However, until recently, they had never shared a simple conversation.

Both women are still in full possession of their mental faculties. The problem is that Margot is physically unable to speak loudly, and that her friend is hard of hearing.

Enter speech pathologist Olga Birchall, who introduced Margot to an electronic voice amplifier that enabled the friends to

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