Practices need a way to ensure unwanted people don't get appointments

THE ISSUE

Many businesses and professional practices screen potential new clients to decrease the risk of accepting those likely to cause unnecessary stress or disruption, financial loss, disciplinary action or litigation.

Such a strategy, however, is not commonly used in medical practice.  General practices tend to accept as new patients anybody who seeks care.  However, there are certain types of people that a practice might not want to accept automatically, including:

  • People known to have been aggressive, abusive or violent, including former partners

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